The PBX operator utilizes the interactive capabilities of Inntegrity™ to:

• Inquire to find registered guests, future arrivals, today’s departures
  

• Enter telephone charges (if there is no call accounting interface)

The telephone operators have access to the reservation or guest information by guest name, arrival / departure dates, company name or room number.

The information that can be displayed by the operator can include the guest’s name and address, arrival and departure dates, room number, group/firm affiliation, special requests, additional names or shares in the room, vehicle information, etc. 

This module also provides the ability to enter telephone charges such as local and long distance calls for guests, if no telephone call accounting system is interfaced. A routine is provided to allow the PBX operator to perform a cashier audit if any charges were posted manually.