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The CSS Hotel Systems
Credit Card Authorization Interface offers the very latest
features and functionality available in this technology. Like the
entire family of CSS Hospitality Management applications, It is
fully integrated to all Applicable CSS modules. Some of the
features designed into the CSS Credit Card Authorization are as
follows:
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Upon check-in when
the Credit Card is swiped, the CSS System will bring up
all information pertaining to this guests reservation on
the screen. At this point, a check-in can be completed in
as few as 3 keystrokes. If, after the card swipe, there
is more than one reservation by this guest, or more than
one guest with the same name, the system will display all
similar records and a selection is made.
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After the initial
card swipe and the correct guest information is
displayed, the CSS System will authorize, and lock, the
proper amount on the current card. For example, this can
include a total of the room rate for all nights including
tax plus an incidental dollar amount. The criteria and
value to be authorized is defined by the hotel.
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If the guest
checking in is part of a group with room and tax routed
to the group master, the CSS System will deduct room
and tax charges from the guest's anticipated total and authorize only a
predetermined incidental amount on the guests card.
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The CSS System will
authorize the proper amount at the best available
Transaction Processing Rate to the hotel. Without on-line
authorization, this rate is higher.
-
If sometime during
the stay, or upon check-out, the credit card is changed
to a different card from the one used at check-in, the
CSS System will automatically send a message to release any funds held on
the original card and authorize the proper amount on the
current card.
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All authorization
data is saved in the guest record and periodically
checked throughout the day. If the guest has posted
incidentals that will exceed the authorized total, the
CSS System will automatically reauthorize additional
funds. If funds are not available the System will print a
Rejection flag on the Periodic Authorization Report.
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During check-out
the CSS System will notify the front desk clerk if the
total amount to be authorized and applied to the account
will exceed available funds.
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Upon check-out all
unused authorized funds will be released back to the
guest's credit card account. All necessary data appears
on the folio.
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