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CSS Credit Card Authorization

The CSS Hotel Systems Credit Card Authorization Interface offers the very latest features and functionality available in this technology. Like the entire family of CSS Hospitality Management applications, It is fully integrated to all Applicable CSS modules. Some of the features designed into the CSS Credit Card Authorization are as follows:

 

  • Upon check-in when the Credit Card is swiped, the CSS System will bring up all information pertaining to this guests reservation on the screen. At this point, a check-in can be completed in as few as 3 keystrokes. If, after the card swipe, there is more than one reservation by this guest, or more than one guest with the same name, the system will display all similar records and a selection is made.

  • After the initial card swipe and the correct guest information is displayed, the CSS System will authorize, and lock, the proper amount on the current card. For example, this can include a total of the room rate for all nights including tax plus an incidental dollar amount. The criteria and value to be authorized is defined by the hotel.

  • If the guest checking in is part of a group with room and tax routed to the group master, the CSS System will deduct room and tax charges from the guest's anticipated total and authorize only a predetermined incidental amount on the guest’s card.

  • The CSS System will authorize the proper amount at the best available Transaction Processing Rate to the hotel. Without on-line authorization, this rate is higher.

  • If sometime during the stay, or upon check-out, the credit card is changed to a different card from the one used at check-in, the CSS System will automatically send a message to release any funds held on the original card and authorize the proper amount on the current card.

  • All authorization data is saved in the guest record and periodically checked throughout the day. If the guest has posted incidentals that will exceed the authorized total, the CSS System will automatically reauthorize additional funds. If funds are not available the System will print a Rejection flag on the Periodic Authorization Report.

  • During check-out the CSS System will notify the front desk clerk if the total amount to be authorized and applied to the account will exceed available funds.

  • Upon check-out all unused authorized funds will be released back to the guest's credit card account. All necessary data appears on the folio.

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Phone 972.548.9721  Fax 972.548.1981
Information in this document is subject to change without notice.