CSS Features & Functionality
CSS System
Applications
CSS Web Reservations
Hardware
Platforms
Data Conversion
Inntegrity News 
Customer Base
Information
Site Map
Hotel Group Management

The Hotel Group Management programs provide routines to perform the following functions:

  • Maintain Group Information

  • Create Billing Folios and Direct Bill (A/R) Accounts

  • Maintain Transaction Routing Master

  • Group Reservations, Blocks and Rates 

  • Market and Group Business Report

The Group Master functions provide for the original entry of group related information to the group files. The group information can consist of: master information, quoted group rates and room type blocking.

A Group Master may be set up for a Group, Tour Operator, Wholesaler or Corporate Account to set rates, room blocks and date ranges. The system will handle each appropriately: as group block or individual arrival.  A Corporate Account, for example, can be set up to accumulate individual stays over the period of a year at a special rate.

Group Reservations allows you to book Primary Arrival and Departure plus First Arrive and Last Depart. Your hotel can then market to attendees to arrive before, or stay after, the primary group dates at a favorable rate other than the group rates. 

The System allows the marketing department to set up Direct Bill (A/R) Accounts and Billing folios. A billing folio is a folio that is activated to post function charges for a specific group. This folio is not checked into a room but is handled in a special manner through the transaction posting and check out routine in the front desk system.  The billing folio does not have to be checked out at the same time the group checks out allowing all charges (F&B, Audio Visual) to be posted prior to checking out the billing folio. 

If the billing folio is to be direct billed at check out, the folio may be set to transfer to the proper Direct Bill (A/R) account.

The transaction routing routine is provided to redirect specific charges from folios for group members to the group's billing folio. This routing function may also be used to redirect charges from one individuals folio to another. The charges that are redirected will reflect what account they came from. 

The routing of attendee charges to the group's billing folio may be set to occur as they are posted or to route at check-out time.  The hotel can then avoid the problem of having incorrect charges posted to the billing folio.  Utilization of transaction routing precludes the necessity of having a room and tax folio and incidentals folios for guests that are part of a group picking up certain charges.

The group master can have Special Requests set up that will apply to all attendees.  Notes can be attached to a group master that will remain in history. 

[Home] [E-mail Sales at CSS Hotel Systems] [Information Request Form
Copyright 1997 CSS Hotel Systems©. All Rights Reserved.
CSS Corporate Offices - McKinney, Texas
Phone 972.548.9721  Fax 972.548.1981
Information in this document is subject to change without notice.