Marina Reservations Software

The CSS Marina Reservations software helps you manage your slip reservations, availability, rates, billing, and advance deposits.  Track your customer information, boat information, billing and credit card charges, as well as special requests.

CSS Marina Reservations Software at a Glance

• Reservation creation and editing

• Transient reservations

• Availability inquiries based on slip size and amenities requested

• Detailed boat information

• Book and process group reservations

• Special request tracking

• Seasonal rate changes with automatic rate adjustment

• Advance deposit posting and tracking

• Slip pre-assignment

• Travel agent commissions

• Direct bill account creation during reservation entry

• Book and maintain reservations for multiple locations

• Produce confirmation cards, letters, or emails

• Maintain comments and detailed information on reservation

• Special guest charges

• Multiple tax rates

• Track billing from Marina outlets (restaurants, stores, rental fees)

• “Hot Berthing” capability (double billing of a slip when a contract tenant is away temporarily)

• Streamlined Reservations:  Reservations may be entered quickly and easily from Repeat Guest History, existing guests and reservations,  prospects, and wait lists, minimizing redundant data entry.

• Comprehensive Reservations Screen:  The CSS Reservations/Guest screen allows your dock office staff to access every reservation or guest function from one all-inclusive screen.

• Automatic Rate Selection:  Our Marina Reservations software can be configured to select pre-defined slip rates based on management-created codes for groups, corporate rates, market segments, package plans, and/or standard rates, preventing reservationists from selecting an incorrect rate during the reservation process.  You can base your rate structure on linear feet of the boat and/or your own user-defined slips and slip types.  You can define your rate structure as simply or as complex as your property needs.

• Yield Management Dynamic Rate Tiers:  This yield management tool automatically increases slip rates based on current availability.  You, as management, define your rate tiers based on percentages of availability.  When your availability is high, your system will automatically provide the lower rate; when your availability is low, your system will automatically provide the higher rate -- as you define.

CSS Marina Reservations Reports

• All Arrivals

• Reservations List

• Cancellations List

• Guest Tickler Messages

• Scheduled Charges

• Print Registration Cards

• Market Group Sales Analysis

• Confirmations (in print or email format)

• Forecasts (Market, Slip Type, Summary)

• Advance Deposit Cutoff List

• Advance Deposit Ledger