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CSS Sales & Marketing Software

The CSS Sales & Marketing software tracks your hotel front office data with significant flexibility, allowing your sales staff to effectively target demographic markets.  With CSS Systems, your staff has all of the important guest and prospect information they need for in-depth sales analysis. 

CSS Sales & Marketing Software At A Glance

  • Hospitality Sales Marketing SystemComprehensive group management

  • Timely detailed reports

  • Vast inquiry and search options

  • Repeat guest history details

  • Marketing merges from Prospect files, Repeat Guest History files, and any other data extraction you implement.

  • Package Plans & Group Plans:  Our software handles management-defined revenue allocation distribution with amazing flexibility according to your needs.  Allocated items in a package plan post by day and department, and the system breaks out package rates from other expenditures automatically.  Full package details are accounted for in the CSS Daily Report software in both the CSS Front and Back Office/Corporate Accounting systems.

  • Group Management:  When your property sets up group plans, corporate accounts, tour operators, or wholesale accounts, our Group Contract Master allows you to manage transaction routing, special billing, special rates, and group block booking.  Our system automatically separates room, tax, and incidentals on group billing folios based on your definition of the folio type.  Sales & Marketing departments may handle group masters, profiles, reservations, and transaction routing lists easily and with flexibility.

  • Repeat Guest History Details & Extractions:  The CSS Front Office System tracks valuable information for sales and marketing, including data queries for select system codes, repeat guests, and user-definable fields.  You can extract combinations of a variety of data, and sort and print the user-selected data in six different formats for market analysis.

CSS Sales & Marketing Standard Reports

  • Repeat History Details

  • Group Profiles & Group Lists

  • Blocking Reports

  • Group Pick-Up

  • Transaction Routing List

  • Market Group Sales Analysis

  • Arrivals List

  • Regrets List

  • Registration Survey

  • Guest Lists by Name, by Room, by Market/Group

  • Departures List

  • Guest Tickler Messages

  • Market & Room Type Forecasts